Standard Terms and Conditions: AutoCommerce Product Photography Studio

These Terms and Conditions ("Agreement") govern all product photography services provided by AutoCommerce Product Photography Studio ("we," "our," or "us"). By booking our services, the client ("you" or "client") agrees to the following terms:

1. Booking & Payment

All bookings are confirmed only after 50% advance payment is received.

Payments must be made through approved methods as listed in our Payment Terms.

Quotes provided are valid for 15 days unless stated otherwise.


2. Product Shipping & Handling

Clients are responsible for securely packaging and shipping products to our studio address.

Shipping costs (to and from the studio) are the client's responsibility.

We are not liable for damage or loss of products in transit.


3. Production & Timeline

Turnaround time begins only after we receive your products and full creative brief.

Standard turnaround time is 07 business days, unless otherwise specified.

Delays caused by incomplete briefs, missing product information, or additional revision requests may extend delivery timelines.


4. Creative Direction & Approvals

Clients must provide clear guidelines or references before shooting begins.

The first product will be photographed and sent for client approval.

Approval of the first product image confirms satisfaction with style and quality. No refunds or reshoots will be offered beyond this point unless due to an error on our part.


5. Revisions & Reshoots

A limited number of minor revisions (e.g., cropping, background adjustment, lighting tweaks) are included.

Major changes or reshoots due to revised direction after the shoot begins may incur additional charges.


6. Image Delivery & Usage

Final images will be delivered digitally in high-resolution JPEG or PNG format via a secure download link.

Clients receive a royalty-free, non-exclusive license to use the images for commercial purposes.

AutoCommerce retains the right to use final images in our portfolio, social media, and promotional materials unless a written NDA is agreed upon prior to project start.


7. Product Returns & Storage

If product return is requested, return shipping must be arranged and paid for by the client within 14 days of project completion.

Unclaimed products after 30 days may be discarded or donated at our discretion.


8. Cancellation & Refunds

You may cancel before work begins for a partial refund (subject to admin or prep fees).

No refunds will be provided after approval of the first product photo.
(See our full Refund Policy for details.)


9. Limitation of Liability

We are not liable for any indirect, incidental, or consequential damages arising from the use of our services or delivered content.

Our total liability will not exceed the fees paid for the specific project in question.


10. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of Government of Rajasthan.
By engaging our services, you confirm that you have read, understood, and agree to these Terms and Conditions.

For questions, please contact us at +91-8209592609.